Effective Date: [Month Day, Year] | Last Updated: [Month Day, Year]
Please read these Terms of Service ("Terms") carefully before using the services offered by Haggle Hero Consulting ("Company," "we," "us," or "our"). By accessing or using our website, purchasing a service package, or engaging with our advisory services in any way, you ("Client" or "you") agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our services.
1. About Our Services
Haggle Hero Consulting is an independent automotive advisory and negotiation consulting service. We are not a licensed auto dealer, broker, lender, or manufacturer representative. We do not sell, lease, finance, or hold inventory of vehicles. Our role is strictly advisory: we provide guidance, coaching, and educational support to help you navigate the car-buying or car-leasing process independently.
Our services may include, but are not limited to:
- Identifying target vehicles and configurations based on your preferences and budget
- Researching current market pricing, dealer inventory, and available manufacturer incentives
- Advising on negotiation strategies and tactics
- Reviewing deal terms, financing offers, and lease structures
- Providing coaching and guidance to assist you in preparing and conducting your own communications with dealerships
- Educating you on common dealer practices and how to navigate them
You acknowledge that all final purchasing, leasing, or financing decisions are made solely by you. We are an educational resource and advisor. We are not a decision-maker, agent, legal representative, or party to any transaction between you and a dealership. You retain full and sole authority over all negotiations, agreements, and purchasing decisions at all times.
2. No Dealer, Broker, or Fiduciary Relationship
By engaging our services, you understand and agree to the following:
- We are not a licensed automotive dealer or broker in any state or jurisdiction.
- We do not take possession of, title to, or legal interest in any vehicle on your behalf.
- We do not accept credit applications, personal financial documents, or payments from dealerships.
- We do not receive commissions, referral fees, kickbacks, or any other compensation from dealerships or manufacturers.
- Our engagement does not create a fiduciary relationship, and we disclaim any fiduciary duties.
Nothing in these Terms or in our communications constitutes legal, financial, or tax advice. You are encouraged to consult with appropriate licensed professionals before making any significant financial decision. Haggle Hero Consulting operates strictly as an independent educational consulting service. Our services are informational and advisory in nature and do not constitute the practice of law, regulated brokerage activity, or any service requiring a state-issued dealer, broker, or agent license under Maryland law or the laws of any other jurisdiction. The Client acknowledges that Haggle Hero Consulting has no authority to bind the Client to any agreement, contract, or transaction, and that any and all agreements entered into with a dealership or third party are entered into solely by the Client acting in their individual capacity.
3. Not a Financial Advisor
Haggle Hero Consulting is not a licensed financial advisor, credit counselor, mortgage broker, or tax professional. Nothing we provide — including but not limited to budget guidance, financing discussion, payment estimates, or deal analysis — constitutes financial planning advice, investment advice, or tax advice of any kind.
You are solely responsible for your own financial decisions, creditworthiness, and ability to afford any purchase or financial commitment you enter into. Haggle Hero Consulting bears no responsibility whatsoever for any financial outcome, credit decision, loan approval or denial, interest rate, or any other financial consequence arising from your use of our services.
We strongly encourage all clients to consult a licensed financial professional, accountant, or credit counselor before making any major financial commitment. Any numbers, estimates, or projections we provide are for educational and informational purposes only and should not be relied upon as financial advice.
4. Eligibility
You must be at least 18 years of age and legally capable of entering into a binding contract to use our services. By using our services, you represent and warrant that you meet these eligibility requirements. We reserve the right to refuse service to anyone for any reason at any time.
5. Service Packages & Fees
5.1 Payment. Access to our services requires payment of a fee as set forth on our website or as otherwise agreed upon in writing at the time of purchase. All fees are listed in U.S. dollars and are due at the time of purchase unless otherwise specified.
5.2 Refund Policy. Due to the nature of our consulting services, all fees are non-refundable once work has commenced. If you cancel before we have begun work on your file, you may be eligible for a full or partial refund at our sole discretion. Please contact us at haggleheroconsultingMD@gmail.com to discuss your situation.
5.3 No Guarantee of Outcome. Our fees are paid for our time, expertise, and advisory services — not for a specific outcome. We make no guarantee that you will receive a particular discount, price, deal, or result. Vehicle pricing, dealer behavior, manufacturer incentives, and inventory levels are outside our control and subject to change at any time. Any savings estimates, projections, or deal targets provided are illustrative and educational only; they do not constitute a promise, warranty, or guarantee of any financial outcome.
6. Client Responsibilities
To receive the full benefit of our services, you agree to:
- Provide accurate and complete information about your vehicle preferences, budget, trade-in (if any), and timeline.
- Respond to our communications in a timely manner.
- Follow through on agreed-upon negotiation steps with dealerships.
- Notify us promptly if your circumstances or preferences change.
- Conduct yourself professionally and lawfully in all interactions with dealerships.
We are not responsible for outcomes resulting from your failure to follow our recommendations, your provision of inaccurate information, or your independent decisions during the purchase or lease process. You acknowledge that you are acting independently in all dealings with dealerships and third parties, and that Haggle Hero Consulting is not a party to, and bears no responsibility for, any agreement, contract, financing arrangement, or transaction you enter into.
7. Intellectual Property
All content, materials, methodologies, scripts, templates, guides, and information provided by Haggle Hero Consulting are the exclusive intellectual property of the Company. You are granted a limited, non-exclusive, non-transferable license to use these materials solely for your personal, non-commercial use in connection with your vehicle purchase or lease.
You may not reproduce, distribute, publicly display, sell, sublicense, or create derivative works from any of our materials without our prior written consent.
8. Confidentiality
We take your privacy seriously. Any personal information you share with us — including your budget, financial situation, trade-in details, or contact information — will be used solely to provide our services and will not be sold or shared with third parties, including dealerships, without your explicit consent. Please review our Privacy Policy for full details on how we collect, use, and protect your information.
9. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT ANY PARTICULAR DEAL OR OUTCOME WILL BE ACHIEVED, OR THAT INFORMATION PROVIDED BY US WILL BE ACCURATE, COMPLETE, OR CURRENT AT ALL TIMES. VEHICLE PRICING, INCENTIVES, AND AVAILABILITY ARE DETERMINED BY THIRD PARTIES AND ARE SUBJECT TO CHANGE WITHOUT NOTICE.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HAGGLE HERO CONSULTING, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Haggle Hero Consulting and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your interactions with any dealership or third party; or (d) any transaction you enter into as a result of or in connection with our services.
12. Termination
Either party may terminate the service engagement at any time. We reserve the right to suspend or terminate your access to our services, with or without notice, if we determine that you have violated these Terms, engaged in abusive or unlawful behavior, or for any other reason at our sole discretion.
Upon termination, all licenses granted under these Terms will immediately cease, and any outstanding fees remain due and payable.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles. Any dispute arising under these Terms shall first be submitted to good-faith negotiation between the parties. If not resolved within 30 days, the dispute shall be resolved by binding arbitration in Howard County, Maryland in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorneys' fees and costs.
You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any class action or representative proceeding.
14. Modifications to These Terms
We reserve the right to update or modify these Terms at any time. When we do, we will post the revised Terms on our website and update the "Last Updated" date at the top of this document. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
15. Entire Agreement
These Terms, together with our Privacy Policy and any written service agreement executed between you and Haggle Hero Consulting, constitute the entire agreement between you and us with respect to the subject matter herein and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Haggle Hero Consulting
[Street Address, City, State, ZIP]
Email: haggleheroconsultingMD@gmail.com
Phone: [(XXX) XXX-XXXX]
Website: [www.yourwebsite.com]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.